Privacy Policy

No Novela ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nonovela.com, listen to our podcast, use our mobile application, or interact with any of our services (collectively, the "Services"). Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

We collect information in the following ways: Information You Provide: • Account information (name, email address, username, password) • Profile information (avatar, bio, preferences) • Payment information (processed securely through third-party payment processors) • Communications you send to us (support requests, feedback) • Newsletter subscriptions Information Collected Automatically: • Device information (browser type, operating system, device type) • Usage data (pages visited, episodes listened to, listening duration) • IP address and approximate location • Cookies and similar tracking technologies • Referral source Information from Third Parties: • Social media profile information (if you sign in via social accounts) • Analytics data from podcast hosting platforms

We use the information we collect to: • Provide, maintain, and improve our Services • Process subscriptions and payments • Personalize your experience and recommend content • Send you updates about new episodes, features, and promotions • Respond to your inquiries and provide customer support • Analyze usage patterns to improve our content and platform • Detect, prevent, and address fraud and security issues • Comply with legal obligations We will never sell your personal listening data or email address to third-party marketers.

We may share your information in the following circumstances: • Service Providers: We share data with trusted third-party service providers who assist us in operating our Services (hosting, payment processing, email delivery, analytics) • Legal Requirements: We may disclose information if required by law, court order, or governmental regulation • Business Transfers: In connection with a merger, acquisition, or sale of assets • With Your Consent: When you explicitly authorize us to share your information • Aggregated Data: We may share anonymized, aggregated data that cannot identify you We do not sell your personal information to third parties.

We use cookies and similar technologies to: • Remember your preferences and settings • Keep you logged in to your account • Understand how you interact with our Services • Deliver relevant content and recommendations • Measure the effectiveness of our marketing efforts You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features. We use the following types of cookies: • Essential Cookies: Required for the Services to function properly • Analytics Cookies: Help us understand how visitors use our site • Preference Cookies: Remember your settings and preferences • Marketing Cookies: Used to deliver relevant advertisements (if applicable)

We implement appropriate technical and organizational measures to protect your personal data, including: • Encryption of data in transit (TLS/SSL) • Secure password hashing • Regular security assessments • Access controls and authentication • Secure data storage with reputable cloud providers While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal data for as long as necessary to provide the Services and fulfill the purposes described in this policy. Specifically: • Account data: Retained while your account is active and for a reasonable period after deletion • Listening history: Retained while your account is active • Payment records: Retained as required by tax and financial regulations • Analytics data: Retained in anonymized form indefinitely You may request deletion of your data at any time by contacting us.

Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data • Portability: Request your data in a portable, machine-readable format • Objection: Object to processing of your data for certain purposes • Restriction: Request restriction of processing in certain circumstances • Withdrawal: Withdraw consent at any time where processing is based on consent To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Our Services may contain links to third-party websites, services, or applications, including podcast platforms (Spotify, Apple Podcasts, etc.) and social media networks. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the modified policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: Email: [email protected] Website: nonovela.com/help For data protection inquiries, you may also reach us at: [email protected]