Terms of Use

Welcome to No Novela ("we," "us," or "our"). By accessing or using our website at nonovela.com, our podcast, mobile application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms constitute a legally binding agreement between you and No Novela. We may update these Terms from time to time, and your continued use of the Services after any changes constitutes acceptance of the updated Terms.

No Novela is a true crime podcast and media platform that explores real criminal cases from Latin America. Our Services include: • Audio podcast episodes available through our website and third-party platforms • A website featuring show notes, episode transcripts, and related content • Subscription-based premium content (Plus and Pro tiers) • A community platform for listeners and subscribers • A blog featuring articles related to true crime in Latin America We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

To access certain features of our Services, you may need to create an account. When creating an account, you agree to: • Provide accurate, current, and complete information • Maintain and update your information to keep it accurate • Maintain the security and confidentiality of your login credentials • Accept responsibility for all activities that occur under your account • Notify us immediately of any unauthorized use of your account You must be at least 16 years of age to create an account. We reserve the right to suspend or terminate accounts that violate these Terms.

No Novela explores true crime cases that may include descriptions of violence, abuse, and other disturbing content. Our content is intended for mature audiences. • Individual episodes may carry specific content warnings • Our content is for educational and entertainment purposes only • We present information based on our research and publicly available sources • We do not claim to present the definitive account of any case • Opinions expressed are those of the hosts and do not constitute legal advice Listener discretion is strongly advised. If you are sensitive to discussions of violence or crime, please review content warnings before listening.

No Novela offers free and paid subscription tiers: • Free: Access to free episodes and basic features • Plus: Additional episodes, ad-free listening, and offline downloads • Pro: All Plus features plus exclusive content, early access, and community access Paid subscriptions are billed on a recurring monthly basis. You may cancel your subscription at any time, and cancellation will take effect at the end of the current billing period. We do not offer refunds for partial billing periods. Prices are subject to change with 30 days' prior notice to active subscribers.

All content on the Services, including but not limited to audio recordings, text, graphics, logos, images, and software, is the property of No Novela or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not: • Reproduce, distribute, or create derivative works from our content without express written permission • Use our trademarks, logos, or branding without authorization • Download, record, or redistribute our audio content beyond personal, non-commercial use • Remove or alter any copyright, trademark, or other proprietary notices

When using our Services, you agree not to: • Harass, threaten, or intimidate other users or any individuals mentioned in our content • Attempt to contact victims, witnesses, or persons involved in cases we cover • Post or share defamatory, obscene, or unlawful content • Interfere with or disrupt the Services or servers • Use automated systems to access the Services without permission • Impersonate any person or entity • Engage in any activity that could harm the reputation of No Novela or its community

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. We make no guarantees regarding the accuracy, completeness, or timeliness of information presented in our content. Our coverage of criminal cases is based on available information and may not reflect subsequent developments.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO NOVELA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES. Our total liability for any claim arising from or related to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless No Novela and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: • Your use of the Services • Your violation of these Terms • Your violation of any rights of a third party • Any content you submit or share through the Services

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved through binding arbitration, except where prohibited by law.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.

If you have questions about these Terms, please contact us at: Email: [email protected] Website: nonovela.com/help